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Advocacy Services

The Advocacy services team

Advocacy is taking action to help people say what they want, secure their rights, represent their interests and obtain services they need.

Advocates and advocacy schemes work in partnership with the people they support and take their side.

Advocacy promotes social inclusion, equality and social justice.
 

Advocacy Charter

Advocacy Services @ The Care Forum provides advocacy support through four projects: Complaints Procedure Advocacy, Mental Health Advocacy, IMCA and Drugs Advocacy Services. We work to enable people who do not feel they are being heard to speak up and express their views and to make their own decisions. We also provide non instructed advocacy for people who are not able to give instructions.

Complaints Procedure Advocacy

The project provides free, independent support and assistance to people who want to make a complaint against social and community care services within Bath and North East Somerset, Bristol and South Gloucestershire.

Please follow this link to download our complaints leaflet

The leaflet will open in PDF format, so you may need to download a copy of Adobe Acrobat reader to see it unless you have it already installed.

Mental Health Advocacy

This project works with people who use mental health services in South Gloucestershire, either as hospital patients or in the community. Advocates can offer support on any issue, such as housing, medication and tribunals.

Please follow this link to download our mental health advocacy leaflet

The leaflet will open in PDF format, so you may need to download a copy of Adobe Acrobat reader to see it unless you have it already installed.

IMCA (Independent Mental Capacity Advocacy)

 

From 2 April 2007, the IMCA service becomes a statutory requirement under the Mental Capacity Act 2005. Advocacy Services @ The Care Forum provides the IMCA service in North Somerset and South Gloucestershire.  

Please follow this link to download our IMCA leaflet.  This leaflet will open in PDF format, so you may need to download a copy of Adobe Acrobat reader to see it unless you have it already installed.  Please follow this link to download our IMCA referral form. 

 

Drugs Advocacy Service   

 

This project works with people who use or wish to use Bristol's drug services. Advocates can offer support on issues such as

  • Substitute Prescribing
  • Accessing the right treatment for you
  • Complaints about services
  • Dismissal from services

And many other drug service related problems.

 

How do we work?

Advocacy Services works to empower our clients to speak for themselves as much as is possible. We do this by offering a self-help pack and using both volunteer advocates and professional advocates to support our clients. If you would like support from us click here for details how to contact us