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Advocacy Services

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Well Aware freephone number 0808 808 5252

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Our advocacy services deliver an empowerment model of advocacy and provide issue based client-led support and assistance. We offer a widening range of services, from self-help, signposting, general help and advice through to full advocacy casework.

 

 

 

Frequently Asked Questions

 

Signposting

Action for Advocacy Website full of information about advocacy in general and including a directory of advocacy organisations in England and Wales.

Bath and North East Somerset County Council

Bath MIND provide IMHA/IMCA/Advocacy for Older People (AOP)/BME Advocacy as well as General Advocacy services for people with Mental Health problems within BANES. They operate by appointment only. Tel: 01225 464 656  Address:13 Abbey Church Yard, Bath, BA1 1LY

Bristol MIND provide advocacy for people with mental health problems in Bristol. 0117 980 0376

Bristol City Council 

ICAS (Independent Complaints Advocacy Service) provides advocacy for people making a complaint about the health service.

Local Government Ombudsman is an independent, impartial and free service. The Ombudsmen can investigate complaints about how the council has done something. If you are unhappy with the way your complaint has progressed you can consult the LGO. Advice Line 0845 602 1983

National Health Service Complaints Guide from the Citizens Advice Bureau about how to complain about health care (see also ICAS)

South Gloucestershire County Council

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Self Help Guide

This self-help guide aims to help you to understand the process involved in making a complaint about Health and Social Services. Complaints Procedure Advocacy may be able to offer you advocacy to support you through the process. If, after reading this pack, you need any further help or information, please feel free to contact us:cpa@thecareforum