Our vision

To support people and communities to achieve equality and inclusion in health and care, and support community engagement.

Our mission

To support people and communities to achieve equality and inclusion in health and care, and support community engagement.

Our Aims

To be an effective, innovative and responsive organisation, which brings evidence based intelligence and best practice together to empower our members, communities and individuals, to tackle inequality and influence improvement in the planning and delivery of health and social care services.

The key facets of TCF’s work:

  • Effective
  • Quality assurance
  • Partnership

Our Values

At Board, volunteer and staff planning events held in Autumn 2016, TCF’s values were agreed as follows:

  • Empowering
  • Accountable
  • Innovative
  • Reflective
  • Courageous
  • Honest
  • Influential

Further TCF works to the Nolan Principles of public life, which are as follows:

  1. Selflessness
  2. Integrity
  3. Objectivity
  4. Accountability
  5. Openness
  6. Honesty
  7. Leadership

Our Activities

TCF specialises in the field of health and social care, providing services to individuals, representing the views of communities and diverse groups of users, and supporting the voluntary and community sector to provide and influence health and social care interventions. TCF activities fall into four broad categories:

Direct provision of services to individuals; primarily through information and signposting, advocacy and social prescribing.

Involving and promoting the opinions, views, needs and aspirations of local people in the development and delivery of health and social care, with a view to improving service delivery and meeting the needs of those communities most affected by health inequalities; primarily through Healthwatch.

Facilitating, supporting and developing the voluntary and community sector’s involvement in and influence of service delivery within health and social care; primarily through our membership offer and voluntary sector support services.

Provision of volunteer opportunities for local people, with a view to increasing personal self-esteem and wellbeing, skills, confidence and readiness to work. The future success of TCF depends on effective interaction with local people, service users, local VCS groups and other key stakeholders such as service planners and commissioners. TCF has created the following strategic plan to define the ways in which TCF will move forward to achieve its objectives, mission and vision.