Complaints Procedure Advocacy

This service provides free, independent, confidential help to people who want to complain about social care services in Bath and North East Somerset, and Bristol.

For more information about what we do, please read our leaflet.

We provide self-help packs for anyone who simply needs information about how to complain. Please download them from the right-hand menu on this webpage.

Easy read leaflet produced by Bristol City Council: Easy read making a complaint about Adult Social Care Services (1)

To refer yourself or someone else, please contact us at

Tel: 0808 808 5252

Post: Advocacy Services @ The Care Forum, The Vassall Centre, Gill Avenue, Bristol, BS16 2QQ

Online Self Referral

Complaints Procedure self help pack ADULT

Complaints Procedure self help pack CHILDREN