Complaints Procedure Advocacy

This service provides free, independent, confidential help to people who want to complain about social care services in Bristol.

If you wish to make a complaint about social care services provided by Bristol City Council you would need to be referred to us by The Advocacy People on 0330 4409000 or

We provide self-help packs for anyone who simply needs information about how to complain, please download them from here or from the right-hand menu on this webpage:

Complaints Procedure self help pack ADULT

Complaints Procedure self help pack CHILDREN