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Complaints Procedure Advocate

  • Closing date: June 9, 2023
  • Closing time: 5pm
  • Salary: NJC 15 – 22 (£25,878 - £29,439 pro rata)
  • Hours: 18.5 hours Per Week (Occasional evening and weekend work may be required)

Based at: The Vassall Centre, Gill Avenue, Bristol BS16 2QQ and home working

  • 18.5 hours Per Week (Occasional evening and weekend work may be required)                            
  • NJC 15 – 22 (£25,878 – £29,439 pro rata)    
  • FTC 1 year                    
  • Closing date: 5pm 9 June 2023
  • Interviews: via video call, date TBC

Aim of the role:

Provide a Complaints Procedure Advocacy (CPA) service to residents of Bristol Delivering direct advocacy casework to clients around:
• Social Care complaints
• NHS Complaints

TCF is a strongly committed to equal opportunities and welcome applications from all members of the community. This post is subject to right to work checks.

Benefits of working for TCF:

30 days annual leave per annum plus bank holidays (pro rata)

Workplace Pension Scheme with 6% Employer pension contribution

Employee Assistance Programme with access to shopping discounts, online counselling and onDemand GP

How to apply:

Please return your CV and a personal statement explaining why you are think you are suitable for the role based on the person specification to

Please note: we might interview throughout the application period.

Access to a computer will be required to attend the interview online.