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Key information from Bristol City Council provision for Families

Bristol City Council Families in Focus Team

Families in Focus in East Central Bristol is continuing to operate as normally as we can do during these unsettled times. We are moving from face to face to telephone and online contact, but our Strengthening Families Team and Family Support Workers are doing their best to continue to offer support to families across the area. As a team, we are still accepting new referrals and are working out ways to find alternative ways of ensuring that Team Around the Family and Team Around Schools meetings carry on virtually.  

As always, if anyone would like information or advice, please feel free to call us on: 0117 3576460 or by email at .

Bristol City Council Social Care Team

The East Central Social Care Team are, as far as possible, continuing to deliver their statutory services. Most meetings are being arranged virtually, but some face to face meetings will still go ahead on an individually risk assessed basis.

Bristol City Council First Response

First Response is continuing to operate as usual with a possibly reduced service depending on their day to day staffing. They are currently stable, but people should anticipate possible delays where they may be working with reduced staffing levels.

If you need to report your concerns about a child as a member of the public, contact the First Response Team on 0117 903 6444. If calling outside of normal working hours, call the Emergency Duty Team on 01454 615 165.

Professionals working with children should complete the First Response form to report their concerns. Information around this can be found within the following link:

Bristol Education Welfare Services

As of LAST week The Education Welfare Service remained unchanged, but following the recommendation that schools remain open only to the children of keyworkers, the situation may now have changed. The way things stood last week was as follows:

Contact methods remain largely the same (at the moment):

EWS Duty Helpline –  0117 3521438

Elective Home Education enquiries –  or 0117 3521438

Penalty Notice enquiries –  or 0117 3521439

Children Missing Education enquiries –  or 0117 3521438

Youth Provision in Bristol

The attached mapping tool shows Youth Provision in Bristol. This includes support, sport, art, uniformed groups and play.

There are maps for three areas of Bristol and a Citywide map. Use the search tool to find address and then click on the symbol on the map to view the details of that service.

Information within this guide will remain regularly updated and it contains contact details to gain further information on services across the city.

Youth Provision in Bristol