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NHS England has produced a short film to help people with a learning disability, autism or both, understand how and when to access the service

The film, created with the support of many self-advocacy groups, forms part of NHS England’s ongoing work to ensure that everyone has access to NHS services. NHS 111 will also use the film to train advisers, helping them to better understand the needs of people with a learning disability, autism or both and make suitable adjustments during calls to accommodate them.