New referrals please call: 0808 808 5252 (Freephone number)

Our Advocacy Service delivers an empowerment model of advocacy and provides issue based, client-led support and assistance. We offer a wide range of services, from self-help, signposting and information through to full advocacy casework.  Our Advocacy Service is free and independent.

What is advocacy?

Advocacy is taking action to help people say what they want, secure their rights, represent their interests and obtain services they need. Advocates and advocacy schemes work in partnership with the people they support and take their side. Advocacy promotes social inclusion, equality and social justice.

In order to provide an Advocacy service that has people and their needs at its core, we work within the Advocacy Charter. The Care Forum’s Advocacy Service maintains the principles of:

  • Independence
  • Clarity of Purpose
  • Putting people first
  • Empowerment
  • Equal opportunity
  • Accessibility
  • Accountability
  • Supporting Advocates
  • Confidentiality and complaints

 

If there is no project which meets your advocacy need, it may be possible to spot purchase advocacy. This is when statutory services fund an individual piece of work. For instance, we have advocated for an older person when their care home was closed and they had no family to help them chose a new home.

What can an advocate not do?

  • Take action without consent of the individual
  • Pass on information without the individual’s consent
  • Act as a counsellor, social worker or legal advisor
  • Make decisions on behalf of the individual or service.

How do we do it?

The Care Forum has a strong tradition of training and supporting volunteer advocates, some of whom have used statutory services themselves in the past. We also have a paid staff team of professional advocates, some of whom have previously been volunteers.

Advocacy Services at The Care Forum have been awarded the Advocacy Quality Performance Mark. This quality assurance standard scrutinises advocacy practice against the Advocacy Charter’s principles and verifies that our service provides advocacy meeting these principles.

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Advocacy Conferences

The Care Forum has run two regional advocacy conferences over the past two years. In 2016 we ran ‘Advocating for People with Dementia’ which was well attended by 60 regional delegates from advocacy and affiliated organisations, and statutory sector representatives, such as commissioners. The day included talks from people affected by dementia, workshops on communication skills and discussion about how to involve people with dementia in service evaluation and development.

 

People talking around table
AVoice

AVoice is a new advocacy service for adult victims of crime and antisocial behaviour The service is led by The Care Forum in partnership with SEAP (Support, Empower, Advocate, Promote)…

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AVoice Self Referral Form

If you have been a victim of crime or antisocial behavoiur, you can use this form to make a referral to our AVoice Service. AVoice is a free, independent and…

Read more AVoice Self Referral Form

Complaints Procedure Advocacy

The service provides free, independent, confidential help to people who want to complain about social care services in Bath and North East Somerset, and Bristol. For more information about what…

Read more Complaints Procedure Advocacy

Drugs and Alcohol Advocacy Service at The Care Forum

The Drug and Alcohol Advocacy Service (DAAS) provides support for people using or wishing to use Bristol’s drug and alcohol services. For more information about what we can do, please…

Read more Drugs and Alcohol Advocacy Service at The Care Forum

Spot Purchase Work

What is spot purchase advocacy? Spot purchase advocacy can help when there is no contract to provide that particular piece of work. It is a single piece of work funded…

Read more Spot Purchase Work

Make a Referral

You can use this form for Complaints Procedure Advocacy, NHS Complaints Advocacy, Drug and Alcohol Advocacy and Spot Purchase Advocacy; Complaints Procedure Advocacy (CPA) For people who want to complain…

Read more Make a Referral

Other Advocacy organisations

If The Care Forum does not provide the advocacy service you need, then one of the following regional providers may provide it: Bristol MIND provide advocacy in Bristol. CCP provide…

Read more Other Advocacy organisations

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Need to make an advocacy referral?

To make a referral contact tel: 0808 808 5252 or click below

Make a referral